ENERGY TRANSFER COMPANIES

PANHANDLE EASTERN PIPE LINE COMPANY, LP

TRUNKLINE GAS COMPANY, LLC

SEA ROBIN PIPELINE COMPANY, LLC

ROVER PIPELINE LLC

                   STINGRAY PIPELINE COMPANY, L.L.C

SOUTHWEST GAS STORAGE COMPANY

Street Address

Mailing Address

Main Phone

1300 Main Street

P O Box 4967

(713) 989-7000

Houston, Texas 77002

Houston, Texas 77210-4967

EMERGENCY CONTACTS

24-Hour Emergency

(800) 225-3913

Call Before You Dig

811 (National)

Media Contact

media@energytransfer.com

(214) 840-5820

Name

Email Address

Phone

Messenger Help Line

messenger@energytransfer.com

(877) 689-7800

(713) 989-7800

Customer Service Line

PipeLineCos@energytransfer.com

(800) 275-7375

(713) 627-4272

After Hours/Weekend/Holiday Analyst Cell Phone

scheduleroncall@energytransfer.com

(713) 962-9862

Fax Numbers

Fax Number

Customer Service and Messenger Services

(713) 989-1178

Contract Administration

(713) 989-1178

Sales

(713) 989-1177

Marketing Operations (Nominations)

(713) 286-5402

MARKETING DEPARTMENT CONTACTS

Name

Email Address

Phone

Beth Hickey, Executive Vice President, US Gas Pipelines

beth.hickey@energytransfer.com

(713) 989-7633

Melissa Hollis, Sr. Administrative Assistant

melissa.hollis@energytransfer.com

(713) 989-7621

Cheryl Jefferson, Sr. Administrative Assistant

cheryl.jefferson@energytransfer.com

(713) 989-7587

SALES

Contact for information on pipeline services, capacity, rates and initiating new service.

Name

Email Address

Phone

Mike Stoll, Sr. Director, Marketing

Lynsey Ward, Executive Account Manager

mike.stoll@energytransfer.com

lynsey.ward@energytransfer.com

(636) 812-7121

(713) 989-7286

COMMERCIAL OPTIMIZATION AND SYSTEM OPERATIONS

Responsible for marketing of transportation and storage services.

Name

Email Address

Phone

John Reid, Vice President, Interstate & Optimization

john.reid@energytransfer.com

(713) 989-7133

Travis Eubank, Executive Account Manager

travis.eubank@energytransfer.com

(713) 989-7696

BUSINESS DEVELOPMENT

Responsible for producer service related activities including developing projects and negotiating the attachment of supply.  Responsible for the Market and Supply development for gas and liquids and managing day-to-day activities relating to processing and liquid transportation.

Name

Email Address

Phone

Joey Colton, Vice President, Interstate Mktg and BD

joey.colton@energytransfer.com

(713) 989-7266

Matt Malinowski, Director - Marketing

Mark Brocato, Account Manager - Commercial

matt.malinowski@energytransfer.com

mark.brocato@energytransfer.com

(734) 276-6189

(713) 989-7642

MARKET SERVICES

Name

Email Address

Phone

Alicia Kesler, Sr. Administrative Assistant

alicia.kesler@energytransfer.com

(713) 989-2568

NOMINATIONS AND ALLOCATIONS

Responsible for verifying and confirming nominations, allocation of actual volumes and communication with shippers and operators related to imbalance management.  Contact this group for current business inquiries regarding balances, OBAs, nominations, allocations or confirmations and training for the Messenger System.

Name

Email Address

Phone

Melissa Lakey, Sr. Manager, Customer Service

Kimberly Aleman, Sr. Specialist, Customer Service

melissa.lakey@energytransfer.com

kimberly.aleman@energytransfer.com

(713) 989-7742

(713) 989-2187

Valerie Bell, Sr. Specialist, Customer Service (weekends)

Carolyn Burnett, Specialist, Customer Service

Mark Dixon, Sr. Specialist, Customer Service

Jonathan Fanini, Sr. Specialist, Customer Service

valerie.bell@energytransfer.com

carolyn.burnett@energytransfer.com

mark.dixon@energytransfer.com

jonathan.fanini@energytransfer.com

(713) 989-2544

(713) 989-7440

(713) 989-5117

(713) 989-4630

Bobbi Gabosch, Sr. Specialist, Customer Service

Ryan Garza, Sr. Specialist, Customer Service

bobbi.gabosch@energytransfer.com

ryan.garza@energytransfer.com

(713) 989-7573

(713) 989-5095

Paul Gill, Lead Analyst, Electronic Commerce

Ryan Hanes, Associate Specialist, Customer Service

paul.gill@energytransfer.com

ryan.hanes@energytransfer.com

(713) 989-7577

(713) 989-7673

Blake Huxtable, Associate Specialist, Customer Service

blake.huxtable@energytransfer.com

(713) 989-2091

After Hours/Weekend/Holiday Analyst Cell Phone

scheduleroncall@energytransfer.com

(713) 989-7799

CONTRACT ADMINISTRATION

Responsible for contracting ongoing transportation and storage services and capacity release. 

Name

Email Address

Phone

Lindy Donoho, Director - Contract Administration

lindy.donoho@energytransfer.com

(713) 989-2416

Mark Enns, Sr. Analyst - Contract Administration

mark.enns@energytransfer.com

(713) 989-7671

Susan Sharp-Jozwiak,Sr. Analyst Contract Administration

susan.sharp-jozwiak@energytransfer.com         

(713) 989-7651

Freddy Valencia, Analyst – Contract Administration 

frederico.valencia@energytransfer.com

(713) 989-5129

CREDIT

Name

Email Address

Phone

Credit Risk Management

regcreditrisk@energytransfer.com

(713) 989-7015

CUSTOMER SERVICE

Responsible for responding to all customer inquiries.  Contact this group for any questions or concerns regarding billing, measurement, regulatory or other issues.

Name

Email Address

Phone

Customer Service Line Toll-Free

PipelineCos@energytransfer.com

(800) 275-7375

Customer Service Line in Houston

PipelineCos@energytransfer.com

(713) 627-4272

Tim McCullar, Director, Portfolio Management

timothy.mccullar@energytransfer.com

(713) 627-4272

Ellen Puente, Sr. Analyst Customer Service

ellen.puente@energytransfer.com

(713) 627-4272

MESSENGER SERVICES

Contact this group to set up or change Messenger System Agreements, user access and website information. 

Suzette Caffey, Lead Analyst, Electronic Commerce                 suzette.caffey@energytransfer.com                          (713) 989-7694

Name

Email Address

Phone

Messenger System Help Line Toll-Free

messenger@energytransfer.com

(877) 689-7800

Messenger System Help Line in Houston

messenger@energytransfer.com

(713) 989-7800